COST: $60.00 (G)
Please follow the below procedures to ensure proper delivery of your SECRET SERVICE order:
 SUBMITTING YOUR ORDER:
SECRET SERVICE must be noted on your purchase order.
Orders received after 12:00PM EST Monday-Friday will default to SECRET SERVICE on the following business day.
EMAIL purchase orders and artwork to: secretservice@debcosolutions.com
PURCHASE ORDER AND ARTWORK must be received by
12:00PM EST.
The art requirement is high-resolution vector art that has been created in Adobe Illustrator and saved as an .eps file. PMS colour and number must be provided in email/artwork. Orders submitted by the distributor with errors in text or image and printed will be billed as per catalogue pricing.
Exact REPEAT orders must include previous purchase order or invoice number.
NO PAPER PROOF for SECRET SERVICE
service. Artwork will be imprinted as submitted. Maximum imprint size and default imprint location will be used.
All orders requesting a paper proof, preproduction sample, above maximum quantities available on SECRET SERVICE
service or any decorating methods not available on SECRET SERVICE
service will automatically be changed to Standard Delivery. If a SECRET SERVICE
order is reversed back to regular service in order to do an email proof, a SECRET SERVICE
order charge of $60.00(G) and a proof charge of $20.00(G) will be added for each item on your order.
If a regular order is switched to a SECRET SERVICE
order, a SECRET SERVICE
order charge of $60.00(G) and a proof charge of $20.00(G) will be added for each item on your order (if proof has already been done).
PAPER PROOF and preproduction samples assumed to be waived on SECRET SERVICE
service.
All orders will be imprinted with a ONE colour imprint in ONE standard imprint location ONLY. Please see product pages and click on the ‘Delivery’ tab for maximum quantities available for SECRET SERVICE service. Other decorating methods and higher quantities are available for standard delivery.
SECRET SERVICE service is subject to STOCK availability. In the event of a stock out you will be contacted with an alternate stock solution. Once a solution is agreed upon, your order will default to SECRET SERVICE service on the next business day. Please confirm exact stock and colour availability prior to order placement to avoid stock out delays.
Order will ship by UPS (prepaid or on your acct #). No other courier methods will be used. Any other ship method indicated on purchase order will automatically change to UPS (prepaid or on your acct #)without further notification.
SECRET SERVICE is only available to ‘Net 30 day’ terms customers who are current, as well as customers with pre-payment terms who have a credit card on file.
SECRET SERVICE rush delivery charge will be applied to each item on the purchase order. Multiple orders for the same item and imprint that exceed maximum quantities will not be accepted.
All orders are considered confirmed at the time they are placed. Cancellation of a confirmed order must be made in writing. Any cancellation after the receipt of an order may be subject to charges for any work-in-progress.
It is understood that customers using SECRET SERVICE
service agree to the terms and conditions outlined above. Please see website for full Terms and General Information.
Please Note: Clearance items do not qualify for any of our rush services
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