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Job Title: Credit and Collections Representative
Department: Credit
Position: Permanent, Full-time

Hours: 9am-5pm Monday to Friday
Report to: Credit Manager
Duties and responsibilities:
• Collection of a portfolio of assigned accounts
• Enter the daily deposits and reconciliation
• Processing credit card payments for customer’s accounts
• Issuing credit/debit notes towards customer’s accounts
• Entering of New Customers
• Assist in the processing of new account applications, conduct credit checks, sending trade references
• Handling the orders requiring pre payment
• Cross train in the different functions within the department
Qualification and skills:
• 2 to 3 years of credit & collections experience, with strong negotiation skills with commercial accounts (promotional product industry would be an asset)
• High level of attention to detail and accuracy
• Possesses a customer focused attitude and the ability to listen to customer needs
• Proficient in Word and Excel

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